Better services. Compliant by design.
BC's public sector — provincial ministries, municipalities, Crown corporations, and public health authorities — faces increasing demand for services while navigating budget constraints and strict privacy legislation. AI addresses both challenges: automating high-volume routine processes while maintaining FOIPPA compliance and the security standards that government requires.
Reduction in routine citizen contacts
Faster application processing
Less compliance documentation time
Compliant by design
What We Build
AI applications for government and public sector
Citizen Services Chatbot
AI agents that answer common citizen inquiries — permit status, eligibility requirements, program information, appointment booking — 24/7, without call center wait times. Reduces front-line service volume by 40–60% for routine inquiries.
reduction in routine citizen service contacts
Document Processing & Records Management
AI that processes applications, extracts structured data from submitted documents, checks for completeness, and routes to the appropriate review queue — reducing processing backlogs and improving turnaround time.
faster application processing time
Policy & Compliance Documentation
AI that drafts policy documents, compliance reports, and regulatory submissions from structured data and precedent templates — reducing the time policy analysts and compliance officers spend on routine documentation.
reduction in compliance documentation time
Internal Knowledge Management
RAG-powered internal assistants that give staff immediate access to policy manuals, precedent decisions, and institutional knowledge — without relying on tribal knowledge or waiting for a senior colleague.
average time saved per staff inquiry per day
Translation & Accessibility Automation
AI translation and plain-language conversion for government communications — ensuring compliance with bilingual and accessibility requirements at scale, without manual translation for every document.
reduction in translation and plain-language cost
Procurement & Contract Analysis
AI that reviews procurement submissions, flags compliance issues, compares against evaluation criteria, and generates evaluation summaries — accelerating procurement cycles and improving consistency of evaluation.
faster procurement evaluation process
FOIPPA-compliant AI for BC government
BC's Freedom of Information and Protection of Privacy Act (FOIPPA) creates specific requirements for how public sector organizations handle personal information — including information processed by AI systems. Key requirements for AI implementations in BC government:
BC data residency: FOIPPA Section 30.1 requires that personal information in public sector custody be stored and accessed only in Canada. AI systems processing citizen data must use Canadian data centers and cannot use US-hosted AI services (including most major commercial AI APIs) for personal information without specific authorization.
Privacy Impact Assessments: New AI systems that collect, use, or disclose personal information require Privacy Impact Assessments under FOIPPA and OPC guidance. We build PIA documentation into our government project delivery process.
On-premise and private cloud options: For the highest- sensitivity government applications, we build on-premise AI deployments using open-source models (Llama 3.1, Mistral, Phi) that run entirely within government infrastructure — no data ever leaves the network.
We have delivered FOIPPA-compliant AI implementations for BC public sector organizations and understand the procurement, contracting, and technical requirements involved.
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Ready to implement AI in your public sector organization?
Book a free 30-minute strategy session. We will discuss your specific use case, FOIPPA compliance requirements, and the right architectural approach for your context.
Book Your Free Strategy Call